Problems with Broadcom BCM5708C NetXtreme II GigE

I have a DELL poweredge 1900 server with a BCM5708C NIC which I want to
use as an Exchange 2007 mail server. The machine is installed with
Windows 2003 server x64 standard edition SP2. After installation of
windows the driver for the NIC was installed. The current driver version
is 4.4.15.0. Although the card seems to work fine (I can ping other
computers locally and am able to browse the internet), I noticed that
there is an error in the windows system event log:

Event Type: Error
Event Source: Tcpip
Event Category: None
Event ID: 4191
Date: 4-12-2008
Time: 15:07:23
User: N/A
Computer: MSMAIL1
Description:
IP could not open the registry key for adapter
TCPIP\Parameters\Adapters\NDISWANIP. Interfaces on this adapter will not
be initialized.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 5f 10 00 c0 ...._..À
0010: 04 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

After this error appears a lot of other errors appear, all refering to
MS Exchange services not starting. I can understand this since there
seems to be a TCP/IP problem, so I focus on this error.

Looking up the event ID in MS support site, they say that the
resolution would be to deinstall TCP/IP from the NIC and reinstall it
again. However when I try doing so it seems that I can not Uninstall it
since that button is greyed out, so much for that. Next I saw that you
could also do this via the command line: "netsh winsock reset", tried
that, no difference after that still the same behaviour (after reboot).

What also bothers me about the NIC is the fact that it will not keep
fixed IP address settings, after changing the address and closing the
TCP/IP properties, I open it again and notice that it's back to DHCP
again :-(

Ok so I searched the web for this phenomenon and some people found on
windows 2003OS with Nextreme II adapters and DELL Poweredge PC that the
problem is caused by TOE being enabled on the NIC, disabling this would
at least solve that problem (and I hoped the event ID 4191 would also be
gone). See
http://forums.isaserver.org/unable_to_set_static_IP_address/m_2002075476/tm.htm
So I disabled TOE by executing the following on the command line:
"netsh int ip set chimney DISABLED" and rebooted the system. This
procedure was described by DELL. However the problem is still there. I
also tried this while physically removing the TOE key from the
motherboard, no change :-(

I tried upgrading the NICs firmware, no change. Uninstalling the NIC
and reinstalling it, no change. So now I am out of options, hoping
somebody out there has a bright idea or experience that can help me out.


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Hello PeetD,

Check this one even it states windows 2000:
http://support.microsoft.com/kb/284955

http://www.eventid.net/display.asp?eventid=4191&eventno=869&source=Tcpip&phase=1

http://technet.microsoft.com/en-us/library/cc727738.aspx

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
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Quote:

Problems with Broadcom BCM5708C NetXtreme II GigE I have a DELL poweredge 1900 server with a BCM5708C NIC which I want to use as an Exchange 2007 mail server. The machine is installed with Windows 2003 server x64 standard edition SP2. After installation of windows the driver for the NIC was installed. The current driver version is 4.4.15.0. Although the card seems to work fine (I can ping other computers locally and am able to browse the internet), I noticed that there is an error in the windows system event log: Event Type: Error Event Source: Tcpip Event Category: None Event ID: 4191 Date: 4-12-2008 Time: 15:07:23 User: N/A Computer: MSMAIL1 Description: IP could not open the registry key for adapter TCPIP\Parameters\Adapters\NDISWANIP. Interfaces on this adapter will not be initialized. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 02 00 50 00 ......P. 0008: 00 00 00 00 5f 10 00 c0 ...._..À 0010: 04 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ After this error appears a lot of other errors appear, all refering to MS Exchange services not starting. I can understand this since there seems to be a TCP/IP problem, so I focus on this error. Looking up the event ID in MS support site, they say that the resolution would be to deinstall TCP/IP from the NIC and reinstall it again. However when I try doing so it seems that I can not Uninstall it since that button is greyed out, so much for that. Next I saw that you could also do this via the command line: "netsh winsock reset", tried that, no difference after that still the same behaviour (after reboot). What also bothers me about the NIC is the fact that it will not keep fixed IP address settings, after changing the address and closing the TCP/IP properties, I open it again and notice that it's back to DHCP again :-( Ok so I searched the web for this phenomenon and some people found on windows 2003OS with Nextreme II adapters and DELL Poweredge PC that the problem is caused by TOE being enabled on the NIC, disabling this would at least solve that problem (and I hoped the event ID 4191 would also be gone). See http://forums.isaserver.org/unable_to_set_static_IP_address/m_20020754 76/tm.htm So I disabled TOE by executing the following on the command line: "netsh int ip set chimney DISABLED" and rebooted the system. This procedure was described by DELL. However the problem is still there. I also tried this while physically removing the TOE key from the motherboard, no change I tried upgrading the NICs firmware, no change. Uninstalling the NIC and reinstalling it, no change. So now I am out of options, hoping somebody out there has a bright idea or experience that can help me out. http://forums.techarena.in

@Meinolf,
Thanks but like I stated in the problem, I already tried resetting
winsock (did not work).


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